0

Your Cart is Empty

FAQ's test

PRODUCTS

WHERE ARE IKEPOD PRODUCTS MADE ?

We make our products in Italy and China . Also we’ve found that in China we can work with people who owns delicate and perfect hand jobs and in Italy we can manage to access advanced technology. All our employee's wage is beyond the minimum wage and there is a lot of space under BSCI standard . In our view, keeping a happy mind is helpful to the production of our products,so we make an effort to creat a pleasant environment.

WHAT OTHER PRODUCTS DO IKEPOD PLAN ON MAKING?

We are making the amazing and inspiried products ,   '' Better carrying '' is the DNA for our wallets and phone cases, and so you'll see our other products are full of ideas .

HOW WILL THE PRODUCT COME PACKAGED?

We have special paper box to fill the products in (have a look on the shipping page). The express company will package and ships it to you. Our packaging is made from recycled papers, and it's necessary to keep it looks good and light.

ARE IKEPOD PRODUCTS PROTECTED BY RFID?

On this subject, we’ve done a large amount of research. What we have learned is that the concern of RFID reading is not lawful established, and that's why the credit card companies continue to use these kinds of cards. If you've seen any great articles on this though, we're glad to learn and we are constantly redesigning our lines and would consider it if there was enough concern. RFID blocking sleeves for cards can be purchased and would fit into many of our wallets.

HOW MANY CARDS DO THE WALLETS FIT?

It is better for each wallet to have a range, so the wallet can make an excellent performance. (keep attention to the infomation box on each product page). You can fill a little more cards than it should be, but the wallet won't be running in its sweet spot of awesomeness.

WHAT REFILL DO I NEED FOR THE MICRO PEN?

Usually a wallet contains a micro pen which includes a refill, but if you write a lot with it (or have a long name), maybe you will buy more refills online. Please search for a 'Pilot BRF-8F 0.7' and you'll see lots of options on the page. Hope this can help you.

PURCHASING & SHIPPING

WHAT CURRENCIES CAN I PAY IN?

Most currency we can can be worked in our online shops, Currency : USD , CAD, AUD, GBP, EUR and JPY. We use the Paypal connector to easy handle.

WHEN CAN I RECEIVE MY PACKAGE?

Actually , It depends on the country of consignee. For express, it is 2 - 7 days arrive your hand , for post system , it is 5-12 days arrive your hand . We refuse any shipping ways more then 14 days . 70% packages from us ,  it is a 2-4 days receive customer's hand.

HOW TO TRACK THE PACKAGE ?

If you want to search the information about your parcel, please look the website of support page  . Of couse, our custom service will offer help, email address support@ikepodusa.com


HOW TO MANAGE WITH THE LOSS OR DAMAGE OF THE PACKAGE ?

The Loss of package : We will send you a replacement if this condiction really happens,  however, a proven should be offered to us by email.
The Damage of express :  First please double confirm with express company and try to get a  compensate from them . Also, we need the item photos for evaluate the sloving way. Most times, we will re-send a new to customer .

RETURNS

HOW DO I RETURN A PRODUCT?

Anyway,if there is something wrong, please kindly accept of our aplagize. To this issue,please send us an email (if possible, the attached pictures always help), and we'll get back to you ASAP with the next steps. Email us at support@ikepodusa.com

LEATHER& CARE

ISN'T THERE A BETTER MATERIAL THAN LEATHER?

We haven't found anything better than leather for our designs. When treated in the right way you get an organic material that feels great, remains flexible to changing needs, and maintains its appeal for years. Every alternative we have researched fails on at least one of these factors, and ends up having more total impact than the humble cow hide.

We do try to limit the impact of the leathers we source. For instance, we work only with Leather Working Group rated tanneries, which ensure high environmental stewardship practices throughout the tanning process. When sourced this way the benefits of leather outweigh the drawbacks, and help give more wallet stoke.

ARE THERE BRIGHTER COLOURS AVAILABLE?

Although we strongly desire to release bright and vivid color, we are always make ourselves under control. Neon green and canary yellow look like branding fire, but finally we found that most people tire of these colours (the fashion industry thinks of these as wardrobe flushes). We really want to make products use and be loved longer, so we try and pick more classic colors. If you really want us to display some brighter colors, please gather together with your friends and start a petition. We will give you a warm welcome.

HOW SHOULD I CARE FOR MY LEATHER?

To reply the question, we've exhibited some tips for leather care. In a word, you shouldn't need to do anything other than use it and not overly abuse it. But it's nice to see some tips for if you do accidentally dish out excess abuse .